Improve the efficiency of your network using TelcoBridges TB Analytics tools

TelcoBridges' TB analytics tools are a group of diagnostic and traffic monitoring tools you can use to better manage and improve your entire network. TB analytics includes the following:

  • Call trace
  • Test call
  • TB Sigtrace - Signaling Capture
  • Targeted recording
  • System snapshot

TB Analytics simplifies customer support operations, accelerates deployments, speeds-up problem analysis and resolution to minimize downtime and eliminates the need to purchase network analysers and other test tools.


Call Trace

Traces current and past calls through the system. It provides on-screen ladder diagrams, using the TelcoBridges Web Portal interface, with visibility into:

  • incoming/outgoing call parameters and signaling messages
  • routing decision
  • parameters selected for each call such as SIP SDP, for example
  • selected trunk and timeslot for TDM protocols
  • termination cause codes
  • and more

Call history can be searched according to called/calling number, Network Access Point (NAP), date and time, protocol and direction.


Test Call

The Test Call tool simulates incoming calls and issues outgoing calls using the TelcoBridges Web Portal interface. This will generate a real call on the network with the ability to play a tone or audio file to test the media path as well.

Gone are the days of having to coordinate test calls with multiple parties. Now a single technician can do it all himself thanks to TelcoBridges' exclusive Test Call tool.


TB sigtrace - Signaling Capture

This tool allows you to capture and analyze the signaling messages for any protocol supported by TelcoBridges, allowing you to easily diagnose signaling and accelerate troubleshooting of your network.

TB sigtrace enables you to do a live WiresharkTM capture on your network, providing visibility into your network from your desktop.


Targeted Recording

This tool allows you to record the audio for specific calls.  Targeted Recording will automatically record to disk the media for specific calling/called telephone numbers. Possible uses include:

  • Voice/line quality control
  • Fax quality analysis
  • Lawful interception
  • Media path troubleshooting

The recorded audio file can be retrieved using the Web Portal for offline analysis or for your enjoyment :)


System Snapshot

This tool is used to gather essential information about the gateway. 

The tool will allow you to easily obtain the following information:

  • System logs
  • Gateway configuration database
  • Hardware status