End-of-life (EOL) transition issues are a common problem in today's technology-driven world. Wear and tear on hardware, innovation across the industry and changing performance requirements all combine to create an environment in which companies must be prepared to eventually transition from legacy infrastructure. However, EOL situations present a wide range of challenges that IT leaders and technology purchasers can find overwhelming. In the telecom sector, VoIP gateways and similar hardware systems are particularly difficult to deal with, as the cost of establishing new media gateways, signalling relays and other systems can add up fast. At the same time, transitioning to new hardware can be an incredibly disruptive process.
One of the easiest ways to deal with EOL challenges is to partner with a hardware provider that understands the difficulty of making technological changes and can help smooth the path through them.
Looking at EOL challenges and how to solve them
Plenty of challenges can arise when telecoms have to deal with EOL transitions. Among the most common are:
Migrating to new hardware: Dealing with costs is a major issue when an EOL announcement is made, especially when organizations have to make upgrades to supplementary systems that the new hardware interacts with. When it comes to media gateways, investing in products like the Tmedia line of devices can alleviate this burden, by combining a variety of key functions into a single piece of equipment.
Adjusting support models: An EOL announcement means that support for hardware will no longer be available. While EOL is inevitable for almost any piece of equipment, switching to new hardware gives companies an opportunity to partner with a hardware vendor that offers high-quality support. This can enable organizations to get the help they need to ensure their infrastructure operates as reliably as possible.
Dealing with major technological transitions: One of the greatest challenges associated with an EOL announcement is that service is often terminated on hardware after the industry has changed so much that those systems are no longer relevant. This creates an environment in which organizations must carefully evaluate the technologies that are available, what they want to accomplish as a business and what they can afford to spend on new solutions. Partnering with vendors that are on the cutting edge of a sector can help organizations develop effective EOL transition strategies.
The cost and disruption caused by an EOL announcement can be overwhelming for telecoms. Partnering with a leading gateway solution maker could be key to handling this transition.