Operators and carriers are in a position to capitalise on today's connected market. Developments such as mobile technology and VoIP services have been paired together to create a perfect storm for the telework movement.
It is no longer difficult for a significant portion of workers to complete at least some of their routine duties from home. A report published by the U.S. Bureau of Labor Statistics estimates that around a quarter of employees already telecommute, and this percentage is expected to tick up rapidly. The carriers, operators and other service providers that have the right VoIP infrastructure in place stand to take advantage of this upward trend.
Tech and communication tools support telework, savings
Events such as Telework Week 2013 promote the practice of telecommuting instead of driving to a central office. Hosted by the Mobile Work Exchange, the 2013 event took place between March 8 and 14, during which it was estimated that 489,000 gallons of gas were saved because staff members performed their tasks remotely, according to the Government Information Group (GCN). To keep up with their routine job duties, 93 percent of the 110,000 participants used laptops and 8 percent held video-conferences through VoIP connections.
Service providers must be ready for heavy network traffic
As more companies and employees realize the benefits of remote work - both on the environment and their budgets - they may rely on wireless communication methods more heavily, and operators will need to have reliable equipment that can support unexpected surges in network traffic.
Operators that do not prepare for a surge in VoIP communications by investing in reliable and scalable components might miss out on opportunities to cater to growing subscriber groups.